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Once registered on the website you can book to see a Practitioner either face-to-face or online. Select to see a practitioner based on type of session needed (adult, couple, child or young person), availability or by presenting issue.
Online Bookings: You can book an online video session to see one of our registered mental healthcare practitioners via your mobile phone, tablet or computer. When you book an online video session you will be asked to pay a 15% non-refundable deposit to The Practice. The balance will be due directly to the Practitioner.
Face-to-face Bookings: When you book a first time face-to-face booking the Practitioner will receive an email informing them of your request to book a face-to-face session. The Practitioner will contact you directly to discuss your needs before confirming the booking. All subsequent bookings will be bookable via the Practitioner directly. You will pay the Practitioner directly for all face-to-face bookings.
Face to face: Before you can book the session, you will need to log into your account. If you have not created an account, you will need to do so here before booking an session. Select Adults, Couples or Children and Young People on the homepage. Select the Face-to-Face option. Select the Venue. You will be directed to a list of practitioners who meet the search criteria. Select your preferred practitioner. You will be directed to the practitioner’s calendar. Select the date and time of your preferred session. Complete and request your booking. If this is your first face-to-face session the Practitioner will receive notification of your request to book a session. The Practitioner will contact you within 12 hours to confirm the session. All subsequent face-to-face session bookings will be made directly with The Practitioner.
Online consultation: You will need to log into your account. If you have not created an account you will need to do so here before booking an session. Select Adults, Couples or Children and Young People on the homepage. Select the Online option. You will be directed to a list of practitioners who meet the search criteria. Select your preferred practitioner. You will be directed to the practitioner’s calendar. Select the date and time of your preferred online video session. Your session will be added to your basket. You can either go to checkout or browse for more. When you check out you will be asked to pay a 15% non-refundable deposit to secure your online video session. The balance of the session will be paid directly to the Practitioner.
Face to face session: You will need to log into your account.Your calendar of sessions will be available for you to view.Select the session you wish to cancel and remove from your calendar.Please note cancellations must be made 24 hours in advance or you may still be charged.
Online Session: You will need to log into your account. Your calendar of sessions will be available for you to view. Select the session you wish to cancel and remove from your calendar. Please note if you cancel your online video session you will forfeit your 15% non-refundable deposit. Please note cancellations must be made 24 hours in advance or you will still be charged for the balance due.
Before you can book a session with one of our practitioners you will need to create an account.Click on the “Create an Account” link to create an account.Fill in all the relevant information and submit. An automated email will be sent to the email address you entered.You will need to go to your inbox and click on the Registration Confirmation link.
Click on the Forgotten Password link. You will receive an email instructing you on what to do next.
Log into your account and simply change the details that are listed.
Each practitioner will have their availability on their calendars. You will need to check their individual availability.
A working mobile device or computer and a strong internet connectivity.
No. You need to ensure that at the time of your session you have a good Wi-Fi or mobile internet connection.
Contact The Practice on info@thepractice.co.uk
Contact The Practice on info@thepractice.co.uk
Please check settings on your device to ensure that the video camera and the microphone are on and enabled for use. If this continues, message Practitioner to inform them of the issues. Exit program and re-try to log on. If the problem persists, inform practitioner and use a different online video platform.